Steven A. Wolff, CMC is the founding Principal of AMS Planning & Research Corp. and AMS Analytics. He works from the firm’s Connecticut headquarters. For over 25 years, Steven has provided counsel to leading arts, culture, and entertainment enterprises on strategic initiatives, the planning and development of capital facilities, and arts market and consumer research.
Steven has participated in the development of more than $7 billion of new and renovated capital facilities for the arts. AMS has played an instrumental role in the planning and operation of many of the most significant arts center projects in North America. Among the most recent are the Utah Performing Arts Center (Salt Lake City), the Smith Center for the Performing Arts (Las Vegas), AT&T Performing Arts Center (Dallas), the Dr. Phillips Center for the Performing Arts (Orlando), and new homes for Signature Theatre (New York City), Theatre for a New Audience (New York City), and Writers Theatre (Chicago), among many others. Steven has guided projects through all stages of development, from needs assessment through project definition, site selection, financing, project implementation, and operation.
In the area of strategic planning and organizational development, the firm is deeply involved in exploring “success in the 21st century” through a stronger focus on effectiveness and “entanglement”TM. Steven provides research and management counsel that explores innovative new business models including change initiatives, governance, management audits, strategic planning, and program evaluation for diverse organizations such as the historic Apollo Theater, Sydney Opera House, the Adrienne Arsht Center (Miami), educational institutions ranging from Dartmouth College to Stanford University, as well as national foundations, leading content producers and presenters, and national service organizations.
AMS’s research practice, AMS Analytics, is an acknowledged industry leader in benchmarking, operations analysis, and arts consumer and market information. Its clients include performing arts centers, symphony orchestras, commercial theatrical producers, presenters, children’s theater companies, ballet companies, museums, and other arts agencies. Steven developed PACStatsSM, an international benchmarking initiative introduced in 2002 for major performing arts centers, which is now used by more than 30 large performing arts centers across North America, the UK, and Australia.
Steven is on the faculty at the Yale School of Drama, where he received a Master of Fine Arts degree in theater administration and teaches Decision Support. He is a frequent keynote speaker at national and international conferences, including the Theatre Communications Group, Queensland Performing Arts (Australia), and the Canadian Arts Summit among others, and is a guest lecturer at major universities.
He is a member of the Institute of Management Consultants and holds the designation Certified Management Consultant (CMC). Steven is chair of the Arts Committee and a member of the Executive Committee of the Fairfield County Community Foundation. He served as an officer on the Board the nationally-known Westport Country Playhouse (2001 – 2006) and on the Executive Committee of the New York Yacht Club (2002 – 2008). He currently serves on the Board of both the Mount Snow Academy and NYYC Regatta Association.