New Jersey Performing Arts Center
Client / New Jersey Performing Arts Center
Services / Benchmarking

Since its grand opening in 1997, the New Jersey Performing Arts Center (NJPAC) has served as an extraordinary cultural resource and community catalyst, revitalizing not only Downtown Newark, but the region and state. Their leadership commissioned and developed a world-class cultural facility, comprising multiple program spaces, both indoor and outdoor. And their mission is equally bold and ambitious, advancing not only the best live performances, but also civic dialogue, diverse audiences, and robust educational and community exchange.

To understand the complex interplay of their facilities, operations, staff, and audiences, NJPAC subscribes to PACStats, AMS’ unique business intelligence service. Through an annual report, the NJPAC board and leadership gain a detailed understanding of their operations and activities, while also tracking progress over time against national benchmarks.

“The PACStats annual report provides — in a confidential setting — a broad and deep context for our operating data,” says Bobbie Arbesfeld, NJPAC’s Executive Vice President & Chief Operating Officer. “The longitudinal data, assembled in a consistent and disciplined manner, is a rock-solid resource for us. The report allows us…to look at our data differently and to apply objective, quantified measurements.”